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Step-by-step guide

Upload TikTok orders

  1. Open the show's Manage screen and upload the TikTok export. If an upload is already waiting, choose Continue. Owners and authorized managers in the same business can resume the saved draft on another device for 24 hours.
  2. For each listing, check its show and part. Compare auction numbers and labeled count, then the first and last order times in the displayed time zone. If a suggestion does not fit, choose the correct show; use Show all shows if needed.
  3. Resolve the items flagged in review. Match missing bottles by sticker and perfume. Do not discard a real sale or undo a different perfume just to make the file pass.
  4. Read the summary and save the import. Saving updates order information; it does not confirm physical returns. If a save was interrupted, check the latest server result before trying again.
  5. Open Returns for failed payments. Only return bottles that are physically back. Giveaways do not change inventory, and non-LIVE paid Shop orders are separate from auction matches.