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Step-by-step guide

Return unpaid items

  1. Save the TikTok import first. Then open Returns from Manage. If the import is still waiting, use Continue to finish the same saved upload.
  2. Tap a row or scan its auction sticker to select a bottle. Check the part and perfume. A barcode with several matches needs the sticker number to identify the exact bottle.
  3. Select only bottles physically back and fit to return to inventory. Check the count in the bottom bar, choose Return selected to inventory and confirm the group once. No extra return explanation is needed.
  4. Read the saved result. Returned rows turn green and the selection clears. Undo last reverses the last return group when allowed. Use Not coming back for bottles that will not return; that action does not add stock.
  5. If a result cannot be confirmed, check the latest state before repeating it. Contact support if the sticker or perfume does not match.